Opening an Interim HealthCare franchise is a popular choice for industry veterans (like nurses and doctors) because they value compassionate care just as we do. No one realizes how stressful it can be to take care of an aging or chronically ill loved one until they’ve experienced it for themselves, and many of the families that come to us have mixed emotions about home or hospice care. Our franchisees and their staff are able to put these families’ worries to rest by providing them with compassion and empathy every step of the way. We’ve developed a set of core values that guide us in all of our interactions with franchisees and their clients. Read on to learn more about a few of those values and their place at Interim HealthCare.
Compassion
We maintain our customer focus by showing compassion for all our clients. For instance, our healthcare franchise owners work hard to develop a custom care plan for each client that meets their unique needs and budget requirements. Care providers work hard to help clients maintain their dignity and comfort in their own home or the hospice setting. We never lose sight of the fact that this is a difficult time for our clients and their families and we always strive to keep their needs and feelings in mind.
Integrity and Customer Focus
Our customers need to trust that we’re honest and will keep their best interests at heart. After all, they are trusting us with their own care and well-being, and it’s hard to imagine anything more personal than that. We take integrity seriously and we put it into practice by keeping our word. We also work hard to stay on top of industry changes so that the families we serve can rest assured that their loved one is receiving care that goes above and beyond what’s required.
Along these lines, we focus on customers by consistently communicating with them. We want to build lasting relationships with our clients, so we keep their unique needs in mind in everything we do.
Keeping Things Simple for Franchisees
You can see that customer satisfaction is important to us at Interim HealthCare. We want our healthcare franchise owners to similarly prioritize the customers they work with, but we know that can be hard when they get bogged down in administrative tasks. We work hard to keep operations simple by teaching franchisees our time-tested systems. These systems streamline processes like record keeping, marketing, billing, and so forth. This frees our franchisees up to spend time checking in on the clients they serve, ensuring that their needs are being met. As a franchisor, we believe in providing our franchisees with the same support and caring that we give our customers.
Want to learn more about what it takes to open an Interim HealthCare franchise? Contact us today.